Covid-19: PWR Update

Business Continuity
The PWR Advanced Cooling Technology’s manufacturing facility and office remains open, and our dedicated team continuing with our current commitment of forward orders and remain available to support and discuss new projects as usual. We have taken significant steps internally within the business to mitigate risks to our staff, customers and suppliers. All staff are practicing more stringent measures of greater physical distancing and minimising instances of face to face contact. Movement between departments is discouraged, and essential meetings for staff are held in open outdoor spaces. Strict hygiene policies are in place to manage sanitisation of communal areas and surfaces, and well sanitised and ventilated areas provided for our staff during meal breaks. We are keeping all our staff well informed about the protections and actions the business is putting in place, as well as providing advice on measures they can take externally to responsibly assist our team in combating this virus threat and to ensure our team remain healthy and strong. Our goal is to continue to meet all our customer demands now and in the future, and remain available to provide the same service we have always been relied upon for.

The Future Outlook
Our actions have been driven by the following factors:

  •  Protecting the safety, health and well-being of our employees, customers and suppliers by minimising face-to-face interaction whilst the pandemic is rapidly unfolding
  •  Providing clear guidance and leadership to our employees
  •  Pro-actively doing our bit to ensure we encourage social distancing and good hygiene practices to help flatten the curve of how quickly the COVID-19 virus spreads.

In terms of our services, we are very well placed to manage this change given the way we already typically work remotely from the majority of our customers and the technology available to us all today to communicate electronically through video conferencing, phone calls, emails and the ability to globally share substantial data on critical projects remains unchanged. We intend to maintain a very high level of business continuity during this uncertain period and we are confident that the plans we have implemented will ensure this.

Office Operation & Contacts
Our office remains open for business. The PWR team will be available by all normal means of communication even if an office meeting or factory site visit is not possible. If you have any questions about business continuity or availability of the PWR team and our continued services during these uncertain and fluid times, please contact our staff in the usual way. We realise this is a challenging period for many companies and business owners, and we want to reassure our customers, suppliers and contacts that we will continue to provide each of you with the necessary and required manufacturing, technical and sales support during this period. We will continue to monitor advice from health authorities and we will update you should we need to change any of the above arrangements.

In the meantime if you have any queries please contact me or your respective PWR contact without hesitation.

Yours faithfully,

Matthew Bryson
General Manager, Engineering